Promoción del mes: ¡descúbrela ahora!

FAQ

FAQs, las preguntas más frecuentes

Si tienes dudas sobre cómo registrarte o acceder a tu área reservada, stock y disponibilidad de productos, buscar marcas específicas, etc., echa un vistazo al tema de tu interés y haz clic en la pregunta deseada.

ÁREA RESERVADA MY NETSEALS

Para solicitar credenciales de acceso al Área Reservada My Net Seals, que le permite realizar pedidos online, complete el formulario, haga clic en el botón Registrarse, complete los campos con sus datos y espere a ser contactado por nuestro representante comercial.

 Puede cambiar la dirección de correo electrónico en la que recibe las confirmaciones de pedidos desde su Área Reservada My Net Seals, haciendo clic en el botón Editar Datos. Para cambiar los datos personales de su empresa, escriba un correo electrónico a: sales@netseals.it.

GESTIÓN DE PEDIDOS

You can duplicate an order by logging into your My Net Seals reserved area. Click on the My Net Seals menu and select the Order History page. Select the order of your interest and click on the View button. Once the order is displayed, click on the Duplicate Order button.

Yes, it is possible to import an order from a .cvs file. The .cvs file must contain the Net Seals item code and quantity fields. If needed, you can request the personalization of the input data.

To place a new order, log in to your My Net Seals Reserved Area, search for products by navigating using the menu or the Search bar, and add them to your cart.

ARTÍCULOS Y DISPONIBILIDAD

Once you have identified an item for which you want to request an offer, enter the quantity and click on the Cart icon. At this point, go to the Cart and click on Send Quote Request. You will receive an email from one of the Net Seals operator with quote and delivery times.

No, Net Seals customers don't have a minimum order, neither quantity nor billing. However, the item unit price might vary in relation to the quantity ordered. In any case, shipping and / cash on delivery costs are charged to the customer (see FAQ I have a trusted forwarder, can he handle my shipments to him?).

No, the items placed in the cart are not reserved until the transaction is completed. Wait for the Order Confirmation which certifies and confirms the products and quantity of the items ordered.

ENVÍOS Y ENTREGAS

 Para garantizar el envío el mismo día, envíe su pedido antes de las 12:30 (CEST).